Workforce Consulting


Workforce planning, change management and staff development strategy all serve to build organisational capability.

We deliver:

  • Organisational Consulting and Design
  • Skills Framework Development, Training and Systems Implementation
  • Job Definition and Design
  • Restructure: Planning , Project Management and Implementation
  • Performance Management Coaching

Much of what we deliver utilises Skills Frameworks and in particular the Skills Framework for the Information Age (SFIA).
Consulting is offered on SFIA Implementation including:

  • Project implementation planning
  • Skills Assessment and Management methods and systems
  • Tailored in-house training
  • Quality reviews

Introducing the Skills Framework for the Information Age

The Skills Framework for the Information Age (SFIA) provides a common reference model for the identification of the skills needed to develop effective information systems (IS) making use of information technologies (IT). It is a simple and logical two-dimensional framework consisting of areas of work on one axis and levels of responsibility on the other.

The overall purpose of SFIA is to assist organisations employing IT professionals to:

  • reduce IT project risk;
  • retain staff;
  • make recruitment effective;
  • enhance the effectiveness and efficiency of the IT function,

by developing the right skills, deploying them to best effect and providing appropriate development and career paths for IT professionals.

It’s focus on professional skills rather than technological information means that the framework is readily understood by a wide community, including:

  • IT professionals and their managers in industry and Government
  • HR managers, professionals and training staff
  • non-technical managers
  • lecturers and curriculum planners in education and training organisations.

SFIA is suitable for use in any organisation that employs IT professionals, in any branch of industry or Government.

Ref SFIA Foundation.

Case Study

SA Health recently embarked on a significant merger of over eight IT departments, which involved the establishment of a new senior management group. Realising the department needed information to design the new roles, assess their existing staff and lay the foundation for future staff development, a project was commenced to define and document staff skills. The Skills for the Information Age (SFIA) framework was selected as the core skills framework. In addition a skills management system was implemented and additional technical frameworks were developed, providing a comprehensive view.

SA Health ICT now has the ability to manage employee development, performance and career progress with much more objectivity. Moreover, senior managers can measure organisational capability, target training to objectively build organisational capacity and more objectively manage the risks associated with skills shortages.